Support

Having an issue? Submit your ticket below!

    Potential Issues

    Screen is black:

    Often if your phone's screen goes black, it is when it is supposed to be launching an augmented reality scene and has not been given permission to utilize the device's camera. Augmented Reality needs to use the device's camera to function. Please check in your device's settings that you have enabled permission for camera use inside the game you are playing. (email to [email protected])

    THE STORY

    Earlier this morning, one of our scientists stole a top secret project that our government has been working on for a number of years. The tech that was stolen was a teleportation device that is capable of opening portals to different times and places. We need you to find the thief and return the device as quickly as possible, before he alters the past and changes the world as we know it

    What players and planners are saying…

    “I want to thank you for your service. My team and I really enjoyed our virtual room escape/investigation. It was actually better than I expected. You guys really did a great job on this. Thank you very much.”
    Amelie (Corporate Team Building - Under Surveillance)
    Amelie (Corporate Team Building - Under Surveillance)
    “Great job by your team!! We appreciate all the hard work that went into the games"
    Ashley (Customized Corporate Team Building)
    Ashley (Customized Corporate Team Building)
    “Thank you Outwit Adventures! All the feedback we have gotten has been very positive! You and your team did a great job!"
    Jennifer (Corporate Team Building - Under Surveillance)
    Jennifer (Corporate Team Building - Under Surveillance)
    “You guys did a fantastic job. thought it was great! The different screens/clues for each partner was a fantastic idea. Really puts a fun element into the virtual aspect of the game.”
    Stacey (Corporate Team Building - The Love Diffuser)
    Stacey (Corporate Team Building - The Love Diffuser)
    “Just did the Under Surveillance virtual escape. It was awesome! We did the hosted version with about 10 people. Our host was fantastic and knew just when we needed a bit of a nudge in the right direction. 100% would recommend!”
    Ashley (Small Group - Under Surveillance)
    Ashley (Small Group - Under Surveillance)
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